• Any damage caused by improper use or misuse, bad handling of the product, defects due to damage caused by an accidental collision or fall, a defective installation, a modification of the product without prior consent, moisture, inadequate temperature, oxidation, infiltration of liquid, dust, sand, brokerage, fall, use of inadequate voltage.
  • Defects if spare parts have been installed without following the recommendations and instructions provided in user guide or if the product has been customized by the end-user.
  • Defects caused by repairs carried out by the end-user or an unauthorized third party excepted the use of spare parts supplied by Dubai Audio.
  • Defects due to the use of spare parts not supplied in the original packaging.
  • Defects caused by any reason other than a defect in material or workmanship.
  • The gradual power loss of rechargeable batteries over time (if applies), which does not constitute a defect in material or workmanship.
  • Defective operation of a product due to another product.
  • Any use of spare parts and/or software not approved by the manufacturer.
  • Any collateral damages due or linked to the defective operation of the product, warranty applying only to the product itself.
  • Products returned with missing parts or partially repaired or where the serial number has been removed.
  • Replacement of parts due to normal wear.
  • Software and their update (see « Software updating»).
  • Modification of a product in order to comply to regulation or to technical and safety specification of a country or any specification modified since the delivery of the product; any damage resulting of the non compliance of the product to local specification or regulation applicable in a country different as the one in force in the country of purchase.
  • Product returned in inadequate packaging causing and damaged during the transportation to the logistics center.
  • Any event of force majeure beyond the control of Dubai Audio.
  • Any installation or service element associated with the removal or reinstallation of any product.
  • Aux cable, USB cable or any additional audio accessories supplied within the headphone package.